Skip to content
TOURNAVBack to home

Privacy Policy

Last updated: November 4, 2026

The short version (a plain-English summary; the full policy below is what governs):

  • TourNav is built for parents and guardians. You enter your golfer’s details yourself, and we use them to match tournaments, send you alerts, and show you offers that fit.
  • We never sell personal information, and your child’s identifiable information is never used in advertising.
  • Payments go through Stripe, and we never see or store your card number. Analytics and ad-measurement cookies are used only if you accept them, and declining changes nothing about how TourNav works.
  • You can review, edit, or delete your information (including your golfer’s) any time from your dashboard or by emailing support@mytournav.com.

1. Who We Are

TourNav is operated by TOURNAV, LLC (“TourNav,” “we,” “us,” or “our”) at mytournav.com (the “Service”). TourNav is a subscription service that alerts parents and guardians of junior golfers when tournament registration opens and closes, with a tournament calendar, a score tracker, and a parent’s guide. This Privacy Policy explains what we collect, how we use and share it, and the choices you have. It applies to everyone who uses the Service. Your use of the Service is also governed by our Terms of Service.

Because the Service involves information about junior golfers entered by their parents or guardians, we treat children’s information with particular care, as described in Section 3.

2. Information We Collect

  • Information you give us: what you enter in our forms and settings, such as your name, email address, phone number, city, and state, and the messages you send us. If you sign in with Google, we receive your name and email address from Google, never your Google password.
  • Your golfer’s information, entered by you: first name, date of birth, gender, golf details such as skill level, handicap, GHIN number, home course, and tour, and the scores and scorecard images you add. We do not knowingly collect information directly from children.
  • How you use TourNav: your subscription status, the states, tours, and tournaments you track, your notification settings, and records of the alerts we send you and whether you open the links in our text messages.
  • How you found us: the campaign labels on the link you arrived from and, only if you accept analytics cookies, the ad click identifier on that link.
  • Technical information: like most online services, we receive basic information from your browsing session, such as your IP address, browser type, times, and the general location they suggest (for example, your state). We use it for security and reliability, and to suggest tournaments near you.

3. Children’s Privacy

The Service is meant for parents and guardians of junior golfers, not for children, and is not directed at children under 13. We do not knowingly collect personal information directly from children. Every piece of information about a junior golfer in TourNav is entered by that golfer’s parent or guardian, who stays in control of it.

  • Your golfer’s information is used to match tournaments and personalize what we show you. We may use general details, such as skill level or the states you track, to choose which offers or ads you see in TourNav, for example a coach who works with certain skill levels. Your golfer’s identifiable information, such as their name or date of birth, is never used in advertising or shared with advertisers, and none of it is ever sold or rented to anyone.
  • You can review, correct, or delete it at any time from your dashboard or by emailing support@mytournav.com. Deleting your account deletes it too.
  • Scorecard images you upload are stored privately and are available only through your account.
  • If we learn that we have collected personal information directly from a child under 13, we will delete it promptly. If you believe that has happened, please email support@mytournav.com.

4. How We Use Information

  • To send you text and email alerts about the tournaments, states, and tours you track, the way your notification settings say;
  • To match tournaments to your golfers;
  • To run your account and subscription, including billing, verifying your phone number, and your score tracker;
  • To email you about TourNav: the free resource you asked for, reminders if you start signing up but don’t finish (sometimes with a discount), and occasional junior golf tips and news. Each of these emails has an unsubscribe link;
  • To show you offers or ads inside TourNav that fit your golfers, using general details such as skill level or the states you track (see Section 3);
  • To answer your support requests;
  • To understand how TourNav is used and, if you accept cookies, to measure the effectiveness of our ads (see Section 10);
  • To keep the Service secure and working.

5. How We Share Information

We share information with service providers that help us run TourNav, only so they can do that work for us: hosting and databases, sign-in, payments, text and email delivery, analytics and support chat, and our team’s internal tools. Payments are handled by Stripe, which receives your card details directly. If you choose to sign in with Google, Google handles that sign-in.

If you accept cookies, we also share limited information with Meta and our other advertising partners, such as the marketing pages you visit, the ad you arrived from, what you bought, and your email address in hashed form, to measure the effectiveness of our ads. They may also use it to deliver and target ads, under their own privacy policies. We never send them your name, your phone number, or anything about your child. To opt out, decline cookies or withdraw your consent as described in Section 10.

We may also disclose information when the law requires it, or when reasonably necessary to protect the rights, property, or safety of TourNav, our users, or the public. If TourNav is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, and we will require any successor to honor this Privacy Policy for information collected under it.

We do not sell personal information. Apart from the advertising partners above, which receive information only if you accept cookies, we do not share it for advertising.

6. SMS & Email Choices

SMS tournament alerts are an optional feature. Consent to receive text messages is not given by this Privacy Policy and is not a condition of using TourNav or of any purchase. If you choose to use SMS alerts, you opt in separately and specifically at your own mobile number, with a standalone consent shown next to the phone field before any message is sent. See our SMS Opt-In & Consent page. This Policy only describes how we handle your number; it does not collect that consent. We never share your mobile number or your text-message consent with anyone for their marketing.

After opting in, message and data rates may apply, and message frequency varies with tournament activity in the states and tours you track. You can opt out of SMS alerts at any time by replying STOP to any message, though you may then miss registration alerts the Service exists to deliver. Reply HELP to any message for help, or email support@mytournav.com.

You can choose which alerts you receive, and over which channels, in your dashboard’s notification settings, including turning off email alerts entirely. Some messages are transactional, such as billing receipts, password resets, and other account notices, and we may send these even if you have turned alerts off, because they are needed to run your account.

Reminders to finish signing up and our occasional tips-and-news emails are not transactional. Each one has an unsubscribe link; unsubscribing never affects tournament alerts or account notices, and we never send these by text message.

7. Data Retention

We keep your information for as long as your account exists, so the Service can keep working for you. When you delete your account, or ask us to by emailing support@mytournav.com, we delete your information, including your golfer’s information and scorecards, and remove your email addresses from our mailing list. We keep only what we must: billing records required for legal, tax, or accounting reasons; a record that an email address bounced or marked our mail as spam, so we don’t keep sending to it; and messages in our team’s internal tools. Email support@mytournav.com to have the last two removed. If you gave us your email address without creating an account, for example to get a free resource, email us from that address and we will delete it.

8. Security

We use commercially reasonable safeguards to protect your information, including encryption in transit, access controls, and private storage for scorecard uploads. Payment card details are handled only by Stripe. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by law.

9. Your Rights & Choices

You can see and update most of your information, including your golfer profiles, tracked states, and notification settings, in your dashboard. You may also ask us for a copy of the personal information we hold about you and your golfers (in a common, machine-readable format if you like), to correct it, or to delete it. Depending on where you live, state privacy laws may give you additional rights. To make a request, email support@mytournav.com from the address on your account (or the address you gave us). We will verify your identity and respond within the time the law requires.

10. Cookies

TourNav uses essential cookies to keep you signed in and your account secure. Because they are needed for the Service to work, blocking them will stop you from staying signed in.

With your consent, we also use analytics cookies to understand how TourNav is used and improve it. This includes session recordings (replays of how pages are used) and heatmaps. Anything you type is masked in recordings. Account setup is recorded, with the names you enter there hidden; recording pauses entirely on your dashboard and in the interactive demo, so nothing on those pages is recorded. With the same consent, we use advertising tools from Meta and our other advertising partners to measure the effectiveness of our ads, as described in Section 5.

The cookies, recordings and the rest all stay off until you choose Accept on the cookie banner. If you decline, we store nothing beyond the essential cookies and a record of your choice in your browser, and TourNav works the same, with one difference: the Support item in your dashboard opens an email to us instead of the in-app chat.

Whatever you choose, our hosting provider counts visits and measures how fast pages load, in aggregate and without cookies. It cannot recognize you beyond a day, and it reports the page path only, never the rest of the web address.

You can withdraw consent at any time by clearing your browser’s cookies and site data for mytournav.com (the banner will ask again on your next visit) or by emailing support@mytournav.com.

11. Changes to This Policy

We may update this Privacy Policy as the Service or the law changes. When we do, we will change the “Last updated” date at the top of this page. If a change is material, especially one affecting children’s information, we will also give more prominent notice, such as an email to the address on your account. We will not use information we already hold in a materially different way without your consent.

12. Contact

Questions, requests, or concerns about this Privacy Policy or our data practices can be sent to:

TOURNAV, LLC
1584 E 1790 S
Spanish Fork, UT 84660
Email: support@mytournav.com
Web: mytournav.com